On behalf of the Vista Community Association family, we offer our heartfelt sympathy to all who are affected by the COVID-19 virus pandemic, and we wish you good health and safety as our nation faces this difficult time. We and the partners who support your community will remain actively caring for you and your neighborhood during the coronavirus (COVID-19) pandemic.

ESSENTIAL SERVICE PROVIDERS

Essential service providers such as landscapers, pool service providers, community managers and others are licensed professionals who will continue to care for the community’s common areas during this time. Please do not approach these providers while they are onsite for service, for your own protection and for theirs.

Our in-office team at Vista Community Association Management remains available to you as well. Our cloud-based technology allows us to provide you uninterrupted service in the face of the changing landscape due to the COVID-19 virus, with phone, portal and email service available for homeowners. During this unprecedented time, we want to remind you that we can offer fastest response to your needs when they are submitted through the owner’s portal, so please be sure to take advantage of the online services available through your owner’s portal at https://portal.vistacamfl.com/Home/Login. It has never been easier or more convenient to send requests for non-emergency maintenance, ask a question, or request information.

CONTACT US

Although our offices are closed to visitors in order to comply with governmental guidelines, we continue to support our Board members, homeowners, and service providers through phone, email and portal communications:

Board Members

  • May conduct Board meetings via telephone, if they choose

  • Continue to work directly with their association manager

  • Communicate with the accounts payable, accounts receivable and accounting team via email, phone and portal

  • View and approve invoices electronically via portal

Homeowners

  • Submit Requests for non-emergency maintenance, ask a question, or request information via portal or by phone

  • Contact us by phone as always since our office telephones are functional remotely

  • Please leave a voice mail message if our lines are busy, and we will return your message as soon as possible! Voice mail messages are received via email for team members who may be conducting inspections or working with vendors onsite

Service Providers

  • Communicate with community association managers via phone or email, as always

  • Submit invoices to invoices@vistacamfl.com

  • Contact accounts payable team members via email or phone

  • Meet onsite with community association managers by appointment

  • Drop off physical documents at our office drop box

MAKING PAYMENTS TO YOUR ASSOCIATION

Paying your assessments through the Vista Community Association portal is the fastest and most secure way to send payments. We offer convenient payment methods including all major credit cards, checking accounts or savings accounts. If you haven’t enrolled in online access, it only takes a few minutes. Enroll now https://portal.vistacamfl.com/Home/Login.

CONTACTING VISTA COMMUNITY ASSOCIATION MANAGEMENT

For the health, safety and well-being of our employees and customers, for the time being we will support homeowners through portal, phone or email correspondence. To comply with governmental guidelines, our offices will not be receiving guests at this time. As a reminder we are available Monday through Thursday 8:30 am to 5:00 pm and Friday 8:30 am to 4:00 pm to assist you.

We will continue to monitor this evolving situation and are here to assist our customers as needed. We remain grateful for your support and thank you for trusting Vista Community Association Management with your community.